Most of our communication fall traps to the common aggressive and passive communication. Aggressive communication is usually explosive, threatening, self absorbed and attacking in nature. Passive communication is usually powerless and filled with denial, shame and low self esteem. Assertiveness refers to one’s ability to stand up with confidence for the rights of oneself and […]
The volume of training we deliver on client communication for corporate organizations and its employees is on the increase. The volume also speaks about the problem in hand for corporate, depicting the pain area of a sizeable proportion of its employees, the client communication. In this write up we are mentioning few reasons as to […]
We negotiate in our everyday life. And for us negotiation would be about getting what you want from another person. It is true, that everyone involved in negotiation would try and gain an advantage for themselves at the end. However, as we move towards the corporate world of integrative negotiation, we can say negotiation is […]
We know very well that organisations cannot even dream about their existence without customers. Driving home prospects, making them customers, connecting with them and retaining them, offering them delights and converting them as loyal customers is no mean task. In a world of rapid changes, where new technologies and products, intervene to disrupt existing habits […]
According to Wikipedia, a startup organization (startup or start-up) is an entrepreneurial venture which is typically a newly emerged, fast-growing business that aims to meet a marketplace need by developing a viable business model around an innovative product, service, process or a platform. Start-UPs are growth oriented; prefer funds from outside or angel investors, driven […]
One of the ways to learn, even though bitter, is by learning through your failures. Anything in life, inclusive of sales has got scope for continual improvement, if we are willing to learn from the mistakes. Here, we make an attempt to compile a few aspects which goes wrong in sales, with respect to a […]
Relationship selling is all about connecting with people, cementing relationship with trust and continuing the relationship with them through a chain of value additions in their lives. Here, we are introducing you to the 8 inevitable Cs in the process of relationship selling. At the outset, let us see the 8 inevitable Cs of relationship […]
In a workplace your communication is everything and if you know ‘How’ to communicate well with different kinds of people, then you are the KING of the corporate. Knowing about Transactional analysis (TA) will help you improve yourself and your communication skills, and you can become The King. Transactional Analysis (TA) is a theory developed […]
“Non verbal Communication is also a part of communication that can boost your confidence” Body language or non verbal communication fills the gap between the words you speak and how best it is understood by others. By developing an awareness of body language, effective communication and ease to understand is attained. While delivering a […]
