BRING IN LOYAL CUSTOMERS

We know very well that organisations cannot even dream about their existence without customers. Driving home prospects, making them customers, connecting with them and retaining them, offering them delights and converting them as loyal customers is no mean task. In a world of rapid changes, where new technologies and products, intervene to disrupt existing habits […]

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MANAGING IN TIMES OF DISRUPTION

 The concepts called change, volatility and disruptions are going to be the new constants of the future. The technology innovations like artificial intelligence, robotics, internet of things, and their spin off effects for sure will invoke disruptions in various domains with a great magnitude. Hence, what is to follow is a period shrouded with complexity […]

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