Theory Dictionary defines character as the mental and moral qualities distinctive to an individual. Everyone has character. Character is composed of traits, or qualities, that are distinctive to an individual. It is those character qualities or traits that determine a person’s response in any given situation. For example, a person with the character quality of tolerance will […]
Theory As human beings we never know the reality. We only know our perception of reality. In fact, it is not reality that limits us or empowers us but rather our map of reality. This is what we call as our internal map. We see, feel, think and behave in accordance with our internal […]
The PPP formula for success in sales The PPP formula for success in sales is a small but effective guide which gives certain key points to be followed by sales professionals for a winning a customer. P- Plan and prepare before you meet the customer. Improve upon your verbal communication skills Enhance your body language. […]
What do we do when our challenges are high? Do we lose our heart? Do we make half-hearted efforts? Do we just give a try? Do we abandon the attempts to overcome the challenge? Do we flee from the scene? Or is it that we take up our will power to taken on the challenge? […]
The bridge of perseverance takes you from pain to gain. We will not have peace if we fail to take pauses in a life of pace. A strong character foundation helps us growing tall. Plan and prepare for future or else we will end up repenting and repairing. Prayer is an upward communication where we […]
Six Sigma involves a set of tools and techniques for process improvement. Six Sigma was introduced in Motorola by Bill Smith for quality improvement. It was an in house initiative in Motorola for reducing defects in production process. Six Sigma was later made the statistical business strategy in GE. Six Sigma involves identifying defects and […]
Creating a high performing work culture goes beyond the call of employee engagement. To take on a turbulent world, not only do the employees need to be agile and adaptable, but also they should be equipped with the skill sets to challenge VUCA. The role of HR seems to be pivotal than ever before, starting […]
Lean philosophy is all about adding value by removing waste at each stage of a process. The lean thinking concept stems from the goal of eliminating waste. Elimination of waste means elimination of inefficiencies and counterproductive actions in a system. Elimination of wastes improves the operations of the system or the process. Lean thinking is […]
When a sales professional goes and meets a prospect, the first thing he should try and achieve is to build rapport. Building rapport is all about matching, mirroring or pacing. Rapport can be defined as a sense of mutual understanding, respect and friendliness. Building rapport is about building a level of mutual comfort for further […]
